Connect your Ringover telephony solution to your Furious CRM to automatically centralize your calls and maintain a structured record directly on your contact records.

​

The Ringover integration automatically uploads information from each call made via Ringover to Furious. At the end of a call, a sticky note is automatically created on the CRM record of the relevant client or prospect, including:

The matching between the call and the CRM record is done via the phone number.

🎯 Business objective: Keep a complete and structured record of your phone interactions without any manual entry, directly on your clients' and prospects' records.

​

The setup is done in two stages: first on the Ringover side, then on the Furious side.

​

​

👉 Essential action: Copy the webhook URL generated by Furious — you will need it for the next step.

​

⚠️ Warning: Both events ("Call Hang-ups" and "After-Call Work") must be enabled for the call information to correctly upload to Furious.

​

Once the configuration is complete, each call made via Ringover triggers the automatic creation of a sticky note on the CRM record of the corresponding contact. This sticky note contains the call duration, the recording, and a summary of the conversation.

The matching is done automatically by phone number: if the caller's or recipient's number matches a contact registered in your Furious CRM, the sticky note is created on their record.

💡 Tip: Ensure your CRM contacts' phone numbers are entered correctly and in international format for optimal matching.

​

⚠️ Warning: Access levels may depend on roles configured in your instance. Check your User and Permission settings.

​

​

The Ringover integration allows for the automatic creation of a sticky note on each CRM record after a call, containing the duration, recording, and summary. Configuration relies on an API key generated in Ringover and a webhook enabled for "Call Hang-ups" and "After-Call Work" events.